These Terms & Conditions govern the use of our website, trekking services, booking process, departures, payments, cancellations, participation requirements, and communication with our team. By using this website or booking with us, you agree to these terms.
All bookings, batches, departures, and inclusions remain subject to availability and operational feasibility.
Bookings may require advance payment and balance settlement within the communicated deadline.
Trekking involves weather, terrain, and altitude-related uncertainties that participants must understand.
Use of the website, enquiry submission, or booking confirms your acceptance of these conditions.
By accessing this website, submitting an enquiry, making a booking, communicating with our team, or participating in any trek, tour, expedition, or travel service offered by us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
You agree to use this website only for lawful purposes and in a manner that does not harm, disrupt, or misuse the website, its content, enquiry systems, or connected services.
Submitting a form, message, or payment request does not automatically guarantee final booking confirmation unless communicated by our team.
A booking is considered confirmed only after required payment, availability check, and official confirmation from our side.
Participants may be assigned to available departures, shared batches, accommodations, or transport arrangements based on operations.
You are responsible for ensuring that names, dates, contact details, and participant information are correct at the time of booking.
Prices displayed on the website, brochures, creatives, or communication channels may be subject to change without prior notice unless already confirmed for your booking.
An advance amount may be required to reserve a departure, seat, accommodation, transport arrangement, or service slot.
The remaining balance must be paid within the communicated deadline. Failure to do so may affect the booking status.
Bank charges, gateway fees, transfer fees, taxes, or third-party collection-related costs may apply depending on payment mode.
Cancellation, refund, rescheduling, and credit note eligibility may depend on the applicable policy shared at the time of booking, trek category, operational commitments, permits, transport blocking, accommodation reservations, and timing of cancellation.
Trekking, mountaineering, cycling expeditions, and mountain travel involve inherent risks including, but not limited to, difficult terrain, weather changes, altitude-related illness, landslides, route closures, transportation delays, injury, exhaustion, and emergency situations.
It is the participant’s responsibility to ensure that they are physically and mentally fit for the trek, trip, or expedition selected.
We reserve the right to modify the itinerary, route, stay arrangement, transport mode, departure schedule, meal plan, campsite allocation, batch structure, inclusions, or execution flow if required for safety, weather conditions, local restrictions, group management, provider limitations, road conditions, environmental factors, or other operational reasons.
Only those services specifically listed in the confirmed package, itinerary, departure sheet, or booking communication shall be treated as included.
Anything not specifically mentioned as included, including personal expenses, off-menu orders, optional activities, evacuation, shopping, or personal gear, may be excluded.
Participants are responsible for carrying valid identification, permits, fitness documents, declarations, emergency contacts, and any other documents required for the applicable destination, state rules, restricted areas, or operational process. Failure to present required documents may affect participation.
To the maximum extent permitted, we shall not be held liable for losses, damages, delays, injuries, inconvenience, or expenses arising from circumstances beyond reasonable control, including but not limited to:
Website design, branding, content, layout, images, graphics, service descriptions, and other materials published on this website are protected and may not be copied, reused, reproduced, or redistributed without permission, except where lawful use specifically applies.
Your use of our website and services may also be governed by related pages such as Privacy Policy, Refund Policy, Booking Policy, or other service-specific guidelines where published. These should be read together with these Terms & Conditions.
We reserve the right to revise or update these Terms & Conditions at any time. Revised versions may be posted on this page. Continued use of the website or services after updates may be treated as acceptance of the revised terms.
A simple explanation of common questions about bookings, cancellations, trek responsibility, and participation rules.
No. Enquiry alone does not guarantee booking. Confirmation depends on availability, payment, and official confirmation from our team.
Yes. Route, timing, stay, transport, or itinerary flow may change due to weather, local conditions, safety, or operational reasons.
Yes. You are responsible for assessing whether the trek or trip is suitable for your health and physical capability.
Not always. Prices may change unless your booking has been officially confirmed under a communicated amount.
That will depend on the applicable cancellation, rescheduling, and operational policy shared for your booking.
For safety and operational reasons, non-compliance may affect participation and may lead to removal from the trip.